ESSENTIAL SKILLS FOR MAINTENANCE MANAGERS IN PUBLIC HOSPITAL BUILT ENVIRONMENT: NIGERIA CASE STUDY.
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Date
2008
Authors
Adenuga O.A.
Odusami K.T.
Oladiran O.J.
Farinloye O.O.
Journal Title
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Publisher
Royal Institute of Chartered Surveyors
Abstract
The research investigated the maintenance management practice in public hospital buildings
in South-west, Nigeria, and in the process, identified the essential skills for maintenance
managers in a hospital built environment and users satisfaction with the maintenance work.
A total of 552 questionnaires comprising 206 for maintenance staff and 346 for users of
public hospital building were collected and used for study. The survey covered 46 public
hospitals representing 40% of the total number of existing public hospitals in South-west,
Nigeria. The study comprises all the 11 federal owned hospitals and 35-selected state owned
in South-west, Nigeria based on stratified random sampling technique. Data collected were
analysed using mean item score, and spear-rank correlation coefficient. Findings of the study
revealed that in public hospitals in South- west, Nigeria, the staff strength of the maintenance
departments is inadequate and the maintenance staffs are inexperience on hospital
maintenance management. Majority of the users of public hospital buildings do not have
access to any formal training on effective use of hospital facilities. The most important skills
considered necessary for an effective maintenance manager in executing maintenance
operations in public hospitals according to the study are professional experience, intelligence,
good communication, good qualification and human relation skill.
Based on the above findings, the study recommends that management should ensure that the
head of maintenance department has the required maintenance managers’ attitude success
factors before appointing them rather than being political in their selection. Management
should ensure that both the management and all the staffs are given adequate training for
effective use of the building and the services.
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Citation
1. Adenuga, O.A. Odusami, K.T. Oladiran, J.O., & Farinloye, O.O. (2008). Essential skills for maintenance managers in public hospital built environment: Nigerian case study. Proceeding of Royal Institute of Chartered Surveyors’ Conference, 4 –5 September, Dublin.