Information Utilization and Organizational Effectiveness of Small and Medium enterprises (SMES) in Lagos State: A Study of SME Managers
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Purpose: This study investigated the influence of information utilization on organizational effectiveness of small and medium-scale enterprises (SMEs) in Lagos State, Nigeria. Design/Methodology/Approach: Survey research design was adopted for the study. The population of the study consisted of 349 managers of registered SMEs in the three senatorial districts in Lagos State. Stratified random sampling technique was used to select 186 SMEs managers. Questionnaire was used for data gathering and analyses done using descriptive and inferential regression statistics. Findings: Findings revealed that SMEs managers in Lagos State utilise information for several variables that facilitates the development and growth of their businesses. The regression also revealed that information utilization significantly influenced organizational effectiveness of SMEs in Lagos State. Implication: The implication of this study is that amongst other things, managers’ information utilization contributes significantly to organizational effectiveness of SMEs in Lagos State. Originality/Value:So far, most studies on information utilization and organizational effectiveness of small and medium-scale enterprises (SMES) have not taken SMEs managers into consideration, but in this study, there was a shift to focus on managers’ information utilization and its influence on organizational effectiveness thereby making it a first of its kind.
Adebayo, K.O. & Odunlade, R.O. (2019). Information Utilization and Organizational Effectiveness of Small and Medium enterprises (SMES) in Lagos State: A Study of SME Managers. Journal of Applied Information Science & Technology, 12(2), 36-51.