An Application of Aaker’s Methodology to the Measurement of Customer Perception of Brand Personality of Lagos State as a Tourist Destination

dc.contributor.authorAjeyalemi, Oladipupo Folorunsho
dc.contributor.authorDixon-Ogbechie, Bolajoko Nkemdinim
dc.date.accessioned2022-01-13T00:43:52Z
dc.date.available2022-01-13T00:43:52Z
dc.date.issued2017
dc.description.abstractAnthropomorphism is the belief that brands can possess human characteristics, which raises a tendency to assign human traits to inanimate objects. It is on this premise that Brand Personality takes its roots. Brand Personality has been defined as ‘the set of human characteristics associated with a brand’. Several studies in the measurement and influence of Brand Personality abound, however there has been a dearth of studies in the Nigerian literature. The objectives of this study were to develop a scale to measure customer perception of Brand Personality using Aaker’s methodology, and to apply such scale to measure perception of Brand Personality of Lagos State as a tourist destination. The population of the study was consumers of 8 tourist destinations selected via a preliminary study, while a purposively selected sample of 908 respondents completed self-administered questionnaires developed using Aaker’s methodology for measuring Brand Personality. The result was analyzed using Exploratory Factor Analysis resulting in a four-factor model with items loading above 0.50. The scale was adjudged to be stable after carrying out Confirmatory Factor Analysis with all relevant statistics within recommended levels. The findings showed three factors with strong similarity to two of Aaker’s Brand Personality Dimensions (Ruggedness and Excitement) and unveiled two more Factors – ‘Insightfulness’ and ‘Bizarreness’. It was concluded that Aaker’s methodology is suitable for developing scales to measure consumer perception of Brand Personality in the tourism industry.en_US
dc.identifier.issn1118-3020
dc.identifier.urihttps://ir.unilag.edu.ng/handle/123456789/10215
dc.language.isoenen_US
dc.publisherDepartment of Business Administration, University of Lagosen_US
dc.relation.ispartofseriesUnilag Journal of Business;Vol 3, No.2
dc.subjectBrand Personality, Tourism, Confirmatory Factor Analysis, Lagos State, Nigeriaen_US
dc.titleAn Application of Aaker’s Methodology to the Measurement of Customer Perception of Brand Personality of Lagos State as a Tourist Destinationen_US
dc.typeArticleen_US
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