Department of Business Administration

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https://ir.unilag.edu.ng/handle/123456789/3537

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Browsing Department of Business Administration by Author "Abimbola, B.O."

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  • Item
    Open Access
    Assessment of Knowledge Sharing Factors among Academic staff in Nigerian Universities
    (Journal on Efficiency and Responsibility in Education and Science, 2019) Oyenuga, O.G.; Adebiyi, S.O.; Mustapha, D.O.; Abimbola, B.O.
    As a core process to knowledge management that aids innovation and regeneration of knowledge among individuals within institutions, knowledge sharing cannot be overemphasized owing to its importance in gaining a competitive edge and sustaining competitive advantage. Therefore, as the citadel of learning, academic institutions need to measure the factors that influence knowledge sharing among their scholars using approved multi-criteria models such as the analytic network process (ANP) in order to formulate and implement research-driven strategies for sharing knowledge in a way that global competitiveness will be enhanced. The research design is quantitative and analytical in nature through a survey of experts (Lecturers) with the usage of a pairwise comparison questionnaire. The sample was drawn through a multi-stage sampling procedure and 102 copies of questionnaires were retrieved and found fit for analysis. In addition, Ardichvili’s framework of factors contributing to knowledge sharing was adapted within the Nigerian cultural setting in order to widen the scope of knowledge. Data collected were modelled into clusters in line with the ANP technique. The results show that respondents believe that institutional norms factors were better motivators for knowledge sharing of which institutional culture stand out. In spite of the available organizational barriers, academia believes that individual barriers are disastrous to knowledge sharing.
  • Item
    Open Access
    Total Quality Management, Employee Commitment, and Competitive Advantage in Nigerian Tertiary Institutions. A study of the University of Lagos.
    (International Journal of Production Management and Engineering, 2020-05-27) Abimbola, B.O.; Oyatoye, E.O.; Oyenuga, O.G.
    The quality of education offered by the tertiary institutions in Nigeria in recent times has critically degenerated. Unfortunately, this has led to the unprecedented rise in the poor quality of Nigerian graduates which contributes to the very alarming high rate of unemployment in the country. This article, therefore, examines the relationship between total quality management (TQM), employee commitment and competitive advantage among tertiary institutions in Lagos State with a particular focus on the University of Lagos, using a survey research design with a random selection of 350 respondents from a population of 2047 staff strength across the 11 faculties in the university. The data used for this article were derived from a systematic review of the relevant literature and a structured questionnaire. The data obtained from the questionnaire was subjected to descriptive and inferential statistics. The result showed that the adoption of total quality management practices and employee commitment significantly affects competitive advantage. The findings suggest that proper adoption of TQM practices coupled with employee commitment will guarantee competitive advantage outcomes measured in terms of increase in revenue, customer satisfaction and employee satisfaction. TQM and employee commitment through its principles can successfully contribute to enhanced organizational performance and dynamic competitiveness.