Impact of Information Communication Technologies (ICTS) on Reference Services: Case Study of Selected Academic libraries in South-West, Nigeria

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Date
2008
Authors
Ukachi, N.B
Journal Title
Journal ISSN
Volume Title
Publisher
Nigerian Library Association
Abstract
This research aimed to ascertain the impact of Information Communication Technologies (lCTs) application to reference services in academic libraries. In doing this, survey method of investigation was adopted using Simple Stratified Random Sampling Technique. Questionnaires and observations were used as instruments to collect data. Data collected was analyzed using tables, frequency, and percentages. Standard and mean deviations were used to obtain overall average scores. Pearson's Product Moment (PPM) correlation coefficient was also used to show variable relationships. The result after identifying the extent of reference services received with the aid ofICTs in the libraries studied revealed that OPAC, Internet, CD-ROM. On-line searches, etc influence quicker and easier retrieval of up-to-date information. It concluded that lCTs generally influences effective reference services
Description
Staff Publications
Keywords
Reference services , Information Communication Technology(ies) , Automation , Network , Academic libraries , Research Subject Categories::SOCIAL SCIENCES::Other social sciences::Library and information science
Citation
Ukachi, N.B (2008). Impact of Information Communication Technologies (ICTS) on Reference Services: Case Study of Selected Academic libraries in South-West, Nigeria. Borno Library, Archival and Information Science Journal, Vol.7 (2).