Adult Education and Employee Training in the Hotel Industry in Nigeria
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Date
2015
Authors
Bakare, T.V.
Journal Title
Journal ISSN
Volume Title
Publisher
Manchester: Metropolitan University. EuroChrie
Abstract
The hotel industry could be more lucrative and economy-boosting, if properly handled. Unfortunately, it is yet to take its pride of place in Nigeria. As a service industry, personnel training is very important. Attitude to training and its outcome forms the main focus of this study. It is a survey of the level and effect of personnel training in hotels in Lagos. Some 350 employees, employers and guests responded to questionnaire and interviews. Findings reveal that training was viewed differently and was not taken seriously enough. It was suggested that more international quality assurance processes be adopted to improve the industry.
Description
Conference paper
Keywords
Training , Hotel employees , International quality assurance , Industry , Research Subject Categories::SOCIAL SCIENCES::Social sciences::Education
Citation
Bakare, T.V. (2015). Adult Education and Employee Training in the Hotel Industry in Nigeria. Council on Hotels, Restaurants and Institutional Education (CHRIE). Conference Proceedings - Experience EuroChrie2015. Manchester: Manchester Metropolitan University.