Quality Assurance in Library Service Delivery: Critical Analysis

Simple item page
dc.contributor.authorAjayi, T.B
dc.contributor.authorAdebayo, O.K
dc.date.accessioned2016-11-14T08:32:05Z
dc.date.available2016-11-14T08:32:05Z
dc.date.issued2013
dc.descriptionStaff Publicationsen_US
dc.description.abstractEnsuring and maintaining quality is the goal of all organizations and library is not an exemption. Quality in the library can only be assured if the users are satisfied with the services received from the library staff. The challenges faced by library in meeting users need in this technology age must be met in order to ensure quality. Measuring human activities that have value and maintaining it is required of all services rendered in the library in order to provide confidence in such service and in the users. There are both external and internal challenges faced by the library in ensuring quality, these ranges from the physical structure to selection of information materials and to the end user. If these are properly handled, quality will be assured.en_US
dc.identifier.citationAjayi, T.B and Adebayo, O.K (2013) Quality Assurance in Library Service Delivery: Critical Analysis. NIALS Journal of Law Librarianship and Information Technologyen_US
dc.identifier.urihttps://ir.unilag.edu.ng/handle/123456789/1044
dc.language.isoenen_US
dc.publisherNigerian Institute of Advanced Legal Studiesen_US
dc.subjectOrganizationsen_US
dc.subjectLibrary Servicesen_US
dc.titleQuality Assurance in Library Service Delivery: Critical Analysisen_US
dc.typeArticleen_US
Files
Original bundle
Now showing 1 - 1 of 1
Thumbnail Image
Name:
Quality Assurance in Library Service Delivery Critical Analysis.pdf
Size:
8.21 MB
Format:
Adobe Portable Document Format
Description:
Full Papers
Download
License bundle
Now showing 1 - 1 of 1
Thumbnail Image
Name:
license.txt
Size:
1.71 KB
Format:
Item-specific license agreed upon to submission
Description:
Download
Collections
Staff Publications