Communication Strategies and Construction Projects’ Outcomes in Nigeria.
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Date
2023
Authors
Oladiran O.J.
Ibrahim B
Waziri A.M.
Journal Title
Journal ISSN
Volume Title
Publisher
Springer Nature
Abstract
Communication could be a determinant of the workflow and outcome of any project. This study therefore
investigates the impact of communication strategies on construction projects, with a view to enhance the workflow and
outcomes. The specific objectives are to examine the application of communication strategies in construction projects; and to
establish the impact of such strategies on projects’ outcomes. The population of the study is professionals in construction
companies in Lagos State. A total sample of 110 was selected purposively from the population, while appropriate tools were
used for the analysis of data. The findings revealed four categories of communication strategies used on construction projects
including written, verbal, formal and informal, out of which electronic media is the most frequently used; and the highest
impact of the strategies was on cost outcome. It is concluded that although several communication strategies are available for
use in construction projects, some strategies are yet to be well utilized, implying limited communications on projects. It is
recommended that the engagement of salient strategies should be considered and improved. This can be done by creating
awareness and providing training on such strategies
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Citation
Oladiran, O.J., Ibrahim, B. & Waziri, A. M. (2023). Communication Strategies and Construction Projects’ Outcomes in Nigeria. Chapter 5, Lecture Notes in Civil Engineering, Volume 480, James Bamidele Rotimi et. al. (Eds): Advances in Engineering Management, Innovation and Sustainability. London: Springer Nature.