Implementing Total Quality Management in Academic Libraries

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dc.contributor.authorEgberongbe, H.S
dc.date.accessioned2016-09-01T10:16:00Z
dc.date.available2016-09-01T10:16:00Z
dc.date.issued2005
dc.descriptionTo access the full text of this article, kindly contact the University Librarian- Dr. Olukemi Fadehan via the administrators: Dr. Yetunde Zaid (yzaid@unilag.edu.ng) or Dr. Christopher Okiki (cokiki@unilag.edu.ng) of the University of Lagos Library.en_US
dc.description.abstractThe paper outlines the history of quality management, with particular reference to libraries and then explains Total Quality Management (TQM) in tile same terms. A number of quality management litteratures is summarized and analysed. The paper also identifies three groups of stakehotders in libraries: staff, users, funds holders. Recommendations are made towards effective development of scales to assess the quality of academic libraries.en_US
dc.identifier.citationEgberongbe, H.S (2005) Implementing Total Quality Management in Academic Libraries. Lagos Journal of Library and Information Science, Volume 3 (1)en_US
dc.identifier.urihttps://ir.unilag.edu.ng/handle/123456789/998
dc.language.isoenen_US
dc.subjectAcademic Librariesen_US
dc.subjectManagementen_US
dc.subjectTotal Qualityen_US
dc.subjectGradeen_US
dc.titleImplementing Total Quality Management in Academic Librariesen_US
dc.typeArticleen_US
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