Factors influencing the quality of rail transport services in metropolitan Lagos

dc.contributor.authorAgunloye, O.O
dc.contributor.authorOduwaye, L
dc.date.accessioned2020-02-21T07:45:28Z
dc.date.available2020-02-21T07:45:28Z
dc.date.issued2011
dc.descriptionStaff publicationsen_US
dc.description.abstractThis paper presents user’s opinion on the factors influencing the quality of rail transport service passengers’ operation and also evaluates the relationships between the adopted factors (variables of the quality of rail passengers’ services in metropolitan Lagos). Data collection was through the administration of structured questionnaires on the quality of rail service in Lagos. Passengers were purposively selected from a total number of 1,100 passengers on board in order to attain a sample size of 19.1% which represents the total number of questionnaires (210) administered for the study. The study revealed that most of the passengers make many trips per week and are likely to depend more on m train than other modes of transport. Only a minority 38 (18.1%) of the train patrons in Lagos metropolis observed the arrival time of train as a good one. The study revealed that 80% of train patrons in Lagos metropolis observed that the service was ineffective and inadequate. It implied that, majority of the respondents 170 (81%) rated the cleanliness of the coaches as poor. The study also revealed with inferential evidence that, only the arrival time of trains at stations has a significant relationship with the patrons’ trip frequency (r = 0.124, p>0.05) out of the various determinants. The paper concluded by recommending measures that could enhance the quality of rail service operation which includes the review of the time schedules, departure time and the cleaning of the coaches from time to time.en_US
dc.identifier.citationAgunloye, O. O., & Oduwaye, L. (2011). Factors influencing the quality of rail transport services in metropolitan Lagos. Journal of Geography and Regional Planning, 4(2), 98.en_US
dc.identifier.issn2070-1845
dc.identifier.urihttps://ir.unilag.edu.ng/handle/123456789/7764
dc.language.isoenen_US
dc.publisherAcademic Journalsen_US
dc.relation.ispartofseriesJournal of Geography and Regional Planning;Vol.4(2)
dc.subjectrail transport’s qualityen_US
dc.subjectLagos metropolisen_US
dc.subjectPublic Transporten_US
dc.subjectResearch Subject Categories::TECHNOLOGY::Other technology::Environmental engineeringen_US
dc.titleFactors influencing the quality of rail transport services in metropolitan Lagosen_US
dc.typeArticleen_US
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