The degree of use of benchmarking in facilities management in selected cities in Nigeria

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dc.contributor.authorAdewunmi, Y. A.
dc.contributor.authorOmirin, M. M.
dc.contributor.authorKoleoso, H. A.
dc.date.accessioned2024-12-05T07:36:13Z
dc.date.available2024-12-05T07:36:13Z
dc.date.issued2013
dc.descriptionScholarly article
dc.description.abstractDue to the high cost of Benchmarking It is often difficult to provide required resources for it, . Therefore, to benchmark successfully, it is often necessary to identify services that are most important for the efficiency of the organization and prioritize them. .This paper examines the facilities management (FM) services that are most in need of benchmarking in Nigeria. Data were collected through self-administered questionnaires that were sent to 120 facilities management organisations in Lagos metropolis, 50 in Abuja and 15 in Port Harcourt. The survey achieved a total response rate of 76% in Lagos, 58% in Abuja and 87% in Port Harcourt respectively. The five services that need benchmarking the most were found to be : utilities, maintenance, security, cleaning and waste disposal, property management and Information Technology in that order. Also, repeated measures analysis of variance results showed that the differences indicated in the respondents’ rating of how important it is to benchmark these FM services is statistically significant. Kruskal Wallis test showed that there was difference in the importance of FM services for benchmarking based on professional affiliation.
dc.identifier.citation20. Adewunmi Y. A, Omirin, M. M and Koleoso. H. A. (2013). The degree of use of benchmarking in facilities management in selected cities in Nigeria. Journal of Property Research and Construction. 2 (1), 1-12.
dc.identifier.urihttps://www.google.com/url?sa=t&source=web&rct=j&opi=89978449&url=https://jprc.oauife.edu.ng/index.php/jprc/article/view/21&ved=2ahUKEwijwKKujpCKAxX2QEEAHWcdDJwQFnoECBsQAQ&usg=AOvVaw0UVgzCF5OYjfba1XnVCrZo
dc.identifier.urihttps://ir.unilag.edu.ng/handle/123456789/13085
dc.language.isoen
dc.publisherPublished by the Department of Estate Management, Obafemi Awolowo University, Ile-Ife, Nigeria
dc.relation.ispartofseriesJournal of Property Research and Construction; 2(1)
dc.titleThe degree of use of benchmarking in facilities management in selected cities in Nigeria
dc.typeArticle
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