Emotional labour, women's vulnerability and risk factors in the Nigerian banking sector: counselling implications

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dc.contributor.authorAhimie, B.
dc.date.accessioned2020-03-06T19:06:31Z
dc.date.available2020-03-06T19:06:31Z
dc.date.issued2009
dc.descriptionStaff publicationsen_US
dc.description.abstractBanks in Nigeria have consciously or unconsciously introduced th£ concept of emotional labour to the banking sector in their struggle to have a share in depositors' market that is already saturated. This paper explores the perception of female employees of banks towards women's vulnerability and riskfactors in the banking sector using a qualitative approach. Three individual face to face and structured interviews were conducted and thematic analysis was used for data analysis. The female interviewees revealed the risk factors, emotional labour and women's vulnerability in the banking sector; but had very little knowledge about professional counsellors and counselling in the banking sector. Interviewees were concerned about counsellors' ability to display confidentiality, neutrality and independency in any organizational setting. They were also concerned about counsellors' knowledge of the internal operations, business management and organizational culture of banks. This study suggests that counselling in the banking sector may play apioneer rolefor developing caring organizational culture. The discussion may create awareness to the public and top management of banks on how counselling in the banking sector can help in organizational development and help staff cope with challenges and life difficulties which can lead to a healthy banking sector, good work-life balance and a healthy societyen_US
dc.identifier.citationAhimie, B. (2009). Emotional labour, women's vulnerability and risk factors in the Nigerian banking sector: counselling implications. Nigerian Journal of Counselling and Human Developmenten_US
dc.identifier.issn2645-2774
dc.identifier.urihttps://ir.unilag.edu.ng/handle/123456789/8065
dc.language.isoenen_US
dc.publisherJournal of the Department of Guidance and Counselling, faculty of Education, Ambrose Alli university, Ekpoma- Nigeriaen_US
dc.subjectEmotional labouren_US
dc.subjectVulnerabilityen_US
dc.subjectRisk factorsen_US
dc.subjectBanking sectoren_US
dc.subjectResearch Subject Categories::SOCIAL SCIENCES::Social sciences::Educationen_US
dc.titleEmotional labour, women's vulnerability and risk factors in the Nigerian banking sector: counselling implicationsen_US
dc.typeArticleen_US
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