Transformative Technologies for Facility Management Professionals: A Technical Review
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JOURNAL OF SCIENCE TECHNOLOGY AND EDUCATION
Globally, the facility management (FM) profession has seen significant transformations. The role of FM professionals has moved beyond simply managing facilities to creating, implementing, and maintaining strategic value in facilities by utilizing technology. FM professionals - particularly in developing countries - must develop the capacity to boost business performance by leveraging relevant technologies. Taking this into account, this study conducted a thorough evaluation of the literature on FM technologies published in both developed and developing nations. Materials were reviewed on technologies that can potentially transform the FM profession (that is, FM technologies). The findings revealed that Building Information Modeling (BIM) and the Internet of Things (IoT) accounted for the larger percentage (58%) of research efforts. Moreover, the review also showed that research efforts on FM technologies are recent because a lot of materials (53%) on the topic were published between 2021 and 2022. It was suggested that FM professionals keep an eye out for emerging technologies that can help them manage buildings, people and processes more efficiently, while also boosting business performance and occupiers’ satisfaction. This research will help in achieving the United Nations' Sustainable Development Goal (SDG) number 9 (Industry, Innovation, and Infrastructure).
Oluwunmi, A.O. (2022). Transformative Technologies for Facility Management Professionals: A Technical Review.